Privacy Notice

Effective Date: 09/28/2026
Last Updated: 09/28/2026

Helixoid ("Helixoid," "we," "our," or "us") respects your privacy. This Privacy Notice explains how we collect, use, disclose, and protect personal information when you visit our website, communicate with us, or inquire about our services.

We aim to collect only the information reasonably necessary to operate our website, respond to inquiries, and conduct our business.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Information you provide directly

If you contact us by email, request information about our services, or arrange a consultation, we may receive information such as:

• Your name and professional contact details
• Your company, job title, or organization
• Information about your project, technical requirements, or business needs
• Messages, documents, or other information you choose to share with us

Please avoid sending sensitive personal information, confidential research data, patient information, or regulated data through an initial website inquiry unless we have agreed on an appropriate secure method for sharing it.

Information collected automatically

When you visit our website, our hosting provider and related infrastructure services may process technical information needed to deliver and secure the website. This may include:

• Internet Protocol (IP) address
• Browser type and operating system
• Pages or resources requested
• Date and time of requests
• Referring website information, where available
• Technical logs relating to website performance, errors, and security

The availability and retention of this information depend on our hosting configuration and service providers.

2. How We Use Information

We may use personal information to:

• Respond to questions and requests
• Discuss potential projects and business relationships
• Schedule and conduct meetings
• Prepare proposals and provide requested services
• Maintain the security, reliability, and performance of our website
• Manage business communications and records
• Meet applicable legal and regulatory obligations
• Protect our rights and prevent misuse of our systems

We do not use information submitted through business inquiries for unrelated purposes without an appropriate basis.

3. Cookies and Website Tracking

Our current website does not intentionally include advertising pixels, third-party analytics SDKs, or behavioral advertising tools.

However, our hosting infrastructure or external services may use cookies or similar technologies for essential functions, security, or service delivery.

If we introduce website analytics, additional cookies, or other tracking technologies in the future, we will update this Privacy Notice and implement any required consent or preference controls.

4. External Websites and Scheduling Services

Our website may link to external websites, professional networks, or scheduling platforms such as Calendly.

When you follow an external link, the destination service may collect information according to its own privacy notice and terms. If you choose to book a consultation through a third-party scheduling platform, that provider may process the information necessary to arrange the meeting.

We encourage you to review the privacy practices of external services before providing personal information.

5. When We Share Information

We may share personal information with:

• Service providers that support website hosting, business email, scheduling, information technology, and other business operations
• Helixoid personnel and authorized collaborators who need the information to respond to your request or perform their responsibilities
• Professional advisers, where reasonably necessary
• Government authorities or other parties when required by law or necessary to protect legitimate rights and interests
• A successor organization in connection with a merger, acquisition, restructuring, or similar business transaction, subject to applicable legal requirements

We do not sell personal information to data brokers or use website visitor information for third-party behavioral advertising.

Service providers are expected to handle information appropriately for the services they perform.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this notice, including responding to inquiries, managing business relationships, maintaining appropriate records, and complying with legal obligations.

Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable requirements.

When information is no longer needed, we take reasonable steps to delete it or otherwise handle it securely.

7. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

No internet transmission or electronic storage system can be guaranteed to be completely secure. For this reason, we encourage you not to send sensitive or regulated information through ordinary email unless an appropriate secure communication method has been established.

8. International Data Processing

Helixoid works with teams and service providers across different geographic regions. Depending on the nature of an inquiry or business relationship, personal information may be accessed or processed in countries other than the country in which it was originally collected.

Where applicable law requires additional protections for international transfers, we take steps to implement appropriate safeguards.

9. Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have rights relating to your personal information. These may include the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or request restrictions on certain processing activities
• Withdraw consent where processing is based on consent
• Request other protections available under applicable privacy laws

These rights may be subject to legal exceptions and verification requirements.

To submit a privacy request, please contact us using the details below. We will review and respond to requests in accordance with applicable law.

10. Children's Privacy

Our website and services are intended for businesses, research organizations, and professional audiences. They are not directed to children under the age of 16.

We do not knowingly collect personal information from children through this website. If you believe a child has provided us with personal information, please contact us so we can review the matter.

11. Changes to This Privacy Notice

We may update this Privacy Notice to reflect changes in our website, business operations, service providers, or legal obligations.

When we make changes, we will publish the revised notice on this page and update the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Notice, how we handle personal information, or your privacy rights, please contact:

Helixoid
Email: privacy@helixoid.com
Business address: Helixoid LLC
Website: https://helixoid.com

Legal entity name: Helixoid LLC